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Terms and Conditions
Welcome to Dr. Rahul Indi Herbs Private Limited. These Terms and Conditions govern your use of our website and services. By accessing, using, or browsing our website, you agree to be bound by these terms. Please read them carefully before making any purchase.
Last Updated: November 2025
Introduction
About Our Website
Website: www.drrahulindiherb.com (including mobile versions and applications)
Owner & Operator: Dr. Rahul Indi Herbs Private Limited, registered in India
Services Offered:
- Browsing, purchasing, and accessing our Ayurvedic and herbal products
- Access to features, content, software, graphics, and information on the website
- Digital tools and services connected to the website
Agreement to Terms
By using this website, you confirm that you have:
- Read and understood these Terms and Conditions
- Reviewed our Privacy Policy
- Agreed to all referenced policies
Policy Updates
We reserve the right to update, modify, or revise these Terms at any time without prior notice. Your continued use of the website indicates acceptance of the revised Terms.
Note: The version of Terms active on the website at the time of your purchase governs your order.
Non-Acceptance
If you do not agree to any part of these Terms and Conditions, you must discontinue using the website and services immediately.
Your Legal Responsibility
Lawful Use
You are responsible for understanding and complying with all applicable local, state, and national laws before:
- •Purchasing or using our products
- •Accessing our website and services
- •Placing orders from our website
Confirmation: By placing an order, you confirm that our products will be used lawfully and in compliance with all applicable regulations.
Legal Basis
This electronic document is generated under the Information Technology Act, 2000 and requires no physical or digital signature for validity.
Limited License
What You Can Do
We grant you a limited, revocable, non-transferable license to:
- Access and browse our website
- Purchase products for personal use
- Use website features for legitimate purposes
What You Cannot Do
You may NOT:
- ✗Copy, modify, or distribute website content
- ✗Reproduce or exploit any element commercially
- ✗Use our Intellectual Property without written consent
Intellectual Property
All trademarks, logos, brand names, product names, text, images, videos, and content displayed on our website are:
- •Owned by Dr. Rahul Indi Herbs Private Limited or our licensors
- •Protected by intellectual property laws
- •Not available for your ownership or use
Eligibility to Use
Age Requirement
Minimum Age: 18 Years
You must be 18 years or older to access, use, or purchase from this website.
Action Required: If you are under 18, you must exit the website immediately.
We do not knowingly collect information from minors and will take measures to prevent underage access.
Corporate Representation
If you represent a company or entity and are making purchases on its behalf, you confirm that you are authorized to do so.
Account Termination
We reserve the right to suspend or terminate your account if:
- •You violate these Terms and Conditions
- •You violate applicable laws or regulations
- •You engage in unlawful or harmful activities
Website Availability & Limitations
Device Compatibility
We do not guarantee that our website will be compatible with all devices, browsers, or operating systems.
We recommend using updated browsers and devices for the best experience.
Service Availability
We do not guarantee:
- ✗Uninterrupted website access
- ✗Error-free or virus-free access
- ✗Availability during maintenance or upgrades
Downtime & Maintenance
We are not responsible for downtime caused by:
- •Third-party service providers or hosting issues
- •Internet connectivity problems
- •Scheduled maintenance and upgrades
We may update, suspend, or restrict website access without prior notice for maintenance or improvements.
Products
Product Use
Our products are for personal use only unless otherwise permitted in writing.
Bulk purchases or commercial use requires explicit authorization from the company.
Availability Disclaimer
Product availability may vary based on stock levels and demand. Listing a product on our website does not guarantee that it will always be available for purchase.
Product Safety & Medical Advice
Important: Use our products responsibly.
- Consult your doctor before use, especially if you have medical conditions
- Do not use if you are allergic to any ingredient
- Pregnant or nursing women should seek medical advice
Product Images & Descriptions
Product images are for representative purposes only and may differ slightly from actual products. Minor variations in color, packaging, or appearance may occur.
Purchase & Payment
Payment Processing
All digital payments are processed securely through authorized payment gateways.
Accepted payment methods depend on your location and will be displayed during checkout.
Your Payment Responsibility
You must provide accurate payment information.
- Verify your payment details before submitting
- Ensure your card details are current and valid
- Confirm billing address information
Fraudulent Use
Fraudulent use of cards or payment accounts will be treated seriously.
Consequences may include: Account termination, legal action, and cooperation with authorities.
Our Limitations
We are not responsible for:
- •Incorrect payment details provided by you
- •Wrong address information in your account
- •Payment failures due to your bank or payment provider
User Registration & Account Security
Account Creation
- You may create one user account only
- You are responsible for safeguarding your password
- You are liable for all activities under your account
Information Requirements
You must provide accurate information:
- •Provide true and complete personal details
- •Keep account information updated
- •Notify us of any unauthorized access
Suspicious Activity
Any suspicious account activity may lead to immediate suspension or termination without prior notice.
Accuracy of Content & Offers
Minor Errors
We try to be accurate, but minor errors may occur in:
- •Product descriptions
- •Pricing information
- •Packaging details
- •Color representation
Order & Offer Terms
Listings on our website are invitations to offer. Your order represents an offer, which we may accept or reject at our discretion.
Right to Reject: We reserve the right to reject any order, especially if there are pricing errors or stock issues.
Pricing Changes
Prices and offers can change at any time without notice.
- •Discounts and coupons may apply only to selected products
- •Promotions may change or expire without notice
- •Incorrectly priced orders may be cancelled before dispatch
Usage Restrictions
You agree not to engage in the following activities:
✗Unlawful, abusive, or harmful activities on the website
✗Upload viruses, malware, or harmful code
✗Attempt unauthorized access to website systems or data
✗Impersonate others or misrepresent your identity
✗Infringe copyrights, trademarks, or intellectual property
✗Upload misleading, objectionable, or illegal content
✗Engage in phishing, fraud, or deceptive practices
✗Scrape data or attempt automated access to the website
Violation of these restrictions may result in account suspension, termination, and legal action.
Shipping & Delivery
Delivery Process
Products are shipped through reliable courier partners to the shipping address you provide. Please refer to our Shipping Policy for detailed information about delivery timelines, charges, and procedures.
Note: You are responsible for ensuring an accurate, complete shipping address.
Return, Refund & Cancellation
Return, refund, and cancellation requests must follow our Return & Refund Policy and Order Cancellation Policy.
Cancellation Before Shipment
Orders can be cancelled before shipment. Prepaid refunds will be returned to your original payment method within the timeframe specified in our refund policy.
Delayed Delivery
If a delay makes the product unusable for its intended purpose, you may request a refund as per our policies.
However, we are not liable for delays beyond our control, such as weather, courier issues, or external circumstances.
Quantity Restrictions
We reserve the right to limit product quantities purchased per user or per order to:
- •Ensure fair availability for all customers
- •Prevent hoarding or bulk reselling
- •Maintain stock availability
Privacy & Security
Privacy Policy
Your personal information is handled according to our Privacy Policy, available on our website. Please review it to understand our data practices.
Payment Card Information
We do not store or access your credit/debit card information.
- All transactions occur through secure payment gateways
- Card data is encrypted and protected by PCI compliance
- Your financial details remain confidential
Website Security
Unauthorized access and security violations are strictly prohibited.
- No hacking, scraping, or unauthorized data extraction
- No automated or artificial access attempts
- Violators may face legal action and account termination
Communications
By using this website, you consent to receive:
- Emails regarding your orders and account
- SMS messages with order updates and delivery information
- Electronic communications about website updates and promotions
You can manage your communication preferences in your account settings.
User Feedback & Content
Any feedback, comments, suggestions, or content you submit becomes the property of Dr. Rahul Indi Herbs Private Limited.
- •We may use your feedback without limitation or obligation to you
- •You grant us rights to use your content for any purpose
- •We do not compensate for user-submitted content
Limitation of Liability
What We Are Not Liable For
We are not liable for:
- ✗Indirect, incidental, or consequential damages
- ✗Product misuse or improper use by customers
- ✗Delivery delays or failures beyond our control
- ✗Results or health outcomes from product usage
- ✗Loss of profits, data, or business interruption
Maximum Remedy
Your exclusive remedy is:
A refund of the amount paid for the product or service
Indemnity
You agree to indemnify and hold the Company harmless against any claims, damages, losses, or expenses arising from:
- •Your misuse of the website
- •Your violation of these Terms and Conditions
- •Your infringement of intellectual property or laws
Force Majeure
We are not liable for delays or failures caused by events beyond our control:
- Natural disasters (earthquakes, floods, storms)
- Strikes, labor disputes, or civil unrest
- Pandemics or epidemics
- Internet outages or server failures
- Government actions or regulations
Termination of Account
Voluntary Closure
You may close your account at any time by contacting our customer support team. Your personal data will be handled according to our Privacy Policy.
Account Suspension or Termination by Company
We may terminate or suspend your account for:
- •Violation of these Terms and Conditions
- •Violation of applicable laws
- •Fraudulent or suspicious activity
- •Repeated policy violations
Termination may occur without prior notice or refund in severe cases.
General Provisions
Entire Agreement
These Terms and Conditions constitute the full and complete agreement between you and Dr. Rahul Indi Herbs Private Limited. All previous discussions, understandings, and representations are superseded by this agreement.
Waiver & Severability
- •Failure to enforce any term does not waive our rights
- •If any clause is invalid, other clauses remain valid
- •You cannot assign your rights without permission
- •Class-action claims are prohibited
Governing Law & Jurisdiction
Governing Law: These Terms are governed by the laws of India
Jurisdiction: Courts of Ulhasnagar have exclusive jurisdiction
You agree to submit to the jurisdiction of these courts for any disputes arising from your use of the website.
Contact Information
For any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us:
Phone:
7057770086
Address:
Shop No. 1, Rm No-5, Bk. No. 272, Macchi Market Road Near Jhulelal Road, Khemani School, Mukundnagar, Ulhasnagar, Thane, Maharashtra
Business Hours:
Open Daily: 9:00 AM - 11:00 PM
Our customer support team is here to help with any questions or concerns.
Important Notice
By accessing and using Dr. Rahul Indi Herbs Private Limited's website, you confirm your understanding and acceptance of all terms, conditions, and policies outlined above.
Your continued use constitutes your agreement to comply with these Terms. We reserve the right to modify these Terms at any time. Regular review is recommended to stay informed of any changes.